Report a Product – Arabisz

At Arabisz, we value customer feedback and are committed to ensuring you have the best shopping experience. If you’ve encountered any issues with one of our products, please report it below, and we’ll make sure to resolve it as soon as possible.

Why Report a Product?

We encourage you to report any concerns you may have regarding:

  • Product Quality: If the product received does not meet your expectations or description.
  • Damaged Goods: If the product was damaged during delivery or packaging.
  • Incorrect Product: If you received the wrong item or size.
  • Other Issues: Any other concerns regarding your purchase that need attention.

How to Report a Product:

Please fill out the form below with the required details:

  1. Product Name: [Enter product name or SKU number]
  2. Order Number: [Enter your order number]
  3. Date of Purchase: [Enter the purchase date]
  4. Description of the Issue: [Explain the problem or issue in detail]
  5. Attach Image (Optional): [Upload any images showing the issue, such as damaged products or incorrect items]

Once your form is submitted, our customer service team will review your report and get back to you within 48 hours to assist with resolving the issue.

What Happens Next?

  • After you submit the report, our support team will review the details and contact you to offer a solution.
  • Depending on the situation, we may offer a replacement, refund, or store credit.

Thank you for helping us improve!

Select your currency
ZAR South African rand

Main Menu