Refund and Returns Policy – Arabisz (USA)
🛍️ Our Commitment
At Arabisz, we want you to feel confident and satisfied with every purchase. If something doesn’t meet your expectations, we’re here to help. Our return and refund policy is designed to be simple, transparent, and fair for our U.S. customers.
🔄 Return Eligibility
You may request a return within 14 days of the delivery date.
To be eligible for a return:
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The item must be unused, unworn, unwashed, and in original condition
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All tags, packaging, and labels must be intact
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A valid proof of purchase (order number or receipt) is required
Items Not Eligible for Return:
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Final sale or clearance items
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Undergarments, swimwear, or personal care items
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Gift cards
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Items returned after the 14-day window
💸 Refunds
Once we receive and inspect your return:
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We will notify you by email about the approval or rejection of your refund
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If approved, a refund will be issued to your original payment method within 5–10 business days
Note:
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Shipping charges are non-refundable
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Refunds may take additional time to appear in your account, depending on your payment provider
🔁 Exchanges
Need a different size or color?
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Contact us at support@arabisz.com to arrange an exchange
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Exchanges are subject to stock availability
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If the requested item is unavailable, we’ll process a full refund instead
⚠️ Damaged or Incorrect Items
If you received the wrong item or it arrived damaged:
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Contact us within 48 hours of delivery at support@arabisz.com
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Please include your order number and clear photos of the issue
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We will prioritize your case and cover return shipping for incorrect or defective items
📬 How to Initiate a Return
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Email support@arabisz.com with your order number and reason for return
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We will provide return instructions and a return shipping address
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Once the item is received and approved, we’ll process your refund or exchange
📞 Need Help?
Our customer support team is always here to assist you.
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Email: support@arabisz.com
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Website: www.arabisz.com